Community engagement has reached a new inflection point. The promise of expanded skills that facilitate deeper, richer relationships with a wider cross section of our community is smacking headlong into cynicism as it's being dismissed as the flavor of the day/ month/ year.
Misunderstanding of the discipline, and what it offers, abounds. In some organizations, engagement has collapsed into Audience Outreach and Diversity & Inclusion plans. At others, the focus on relationships has allowed teams to expand and modernize the concept of public service.