Engagement: The Missing Link Between Editorial and Membership
Jennifer Brandel has been exploring ways to bring audiences into content decisions for years. Last year she launched Hearken, a model and supporting technology for enabling audience engagement at every point of the editorial process. In this session, Brandel will convene a panel of newsrooms using this audience-first approach and walk through, step by step, how engagement can lead to higher-performing content and attracting more members. It turns out, you don’t have to choose between your mission and the metrics. (Also, you don’t have to use Hearken to benefit from and use these same approaches!